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Can I receive a refund for my booking?

Nova Cinema bookings are non-refundable.

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I haven't received a confirmation email.
Can I edit my booking?
Can I receive a refund for my booking?
Do I need to pre-book tickets?
Can someone under the age requirement come to see a 15 or 18 film with an accompanying adult?
How much are tickets?

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2nd Floor, Alexander House, Church Path, Woking, GU21 6EJ. Company No: 2671052